Emergency Ride Home is a free service from Cascades West Transportation Options. OSU employees are elligible for up to four free trips home per year in the case of a personal or family emergency. For eligible emergencies, Cascades West Transportation Options will reimburse your trip home up to $50 by Uber/Lyft, taxi or car rental.

Eligibility requirements:

  • You are employed in Benton, Linn, or Lincoln County.
  • You commuted to work by walking, biking, carpooling, or transit on the day you need to use Emergency Ride Home.
  • You need to make a trip to an eligible destination: personal residences, transit stops, medical facilities, or the location of a personal vehicle.
  • Vanpool members should contact their vanpool vendor for their own emergency ride programs.
  • OSU employees employed in Marion, Polk, and Yamhill counties should contact Cherriots Rideshare at 503-371-7665.
  • OSU employees employed in the Eugene/Springfield metropolitan area should contact Point2point at 541-682-6213.

1. Contact Katie Trebes at Cascades West Transportation Options to receive a voucher for up to $50 in value: 


2. Call a taxi service if:

a. Your trip is less than 20 miles, OR
b. The Enterprise Rent-A-Car office is closed, OR
c. You are unable to drive.

3. Otherwise, rent a car via the nearest Enterprise Rent-A-Car Office.

  • You must provide a valid driver’s license and credit card for confirmation and incidentals.
  • There is no charge until 150 miles; extra miles are charged at $0.20/mile.
  • Document the destination and emergency-related stops in the “Additional Notes” section on the voucher.
  • The voucher must be signed by your work supervisor or list their name and phone number.
  • Submit the voucher to the Enterprise staff.
  • Keep a receipt from the taxi service with cost, mileage, date, and taxi service name or ask the driver to list that information on the voucher under “To be completed by service provider.”
  • Document the destination and emergency-related stops in the “Additional Notes” section on the voucher.
  • Within two weeks, mail the voucher signed by your supervisor to: Cascades West Rideshare, 1400 Queen Ave SE Suite 205A, Albany OR 97322
  • Reimbursements are capped at $50 and require 1-2 weeks processing.

Cascades West Rideshare does not assume liability for personal injury or loss of property and can be contacted with questions or mobility needs in advance at 541-924-8480.