Shared Micromobility Pilot Evaluation

One Year Evaluation

In August of 2024, OSU launched a shared micromobility pilot on the Corvallis campus offering bikes and scooters to students, employees, and the public. Transportation Services gathered and summarized data from August 1, 2024 through July 31, 2025.  

Student government leaders collaborated with OSU Transportation Services to initiate this action from OSU’s Sustainable Transportation Strategy.

The project team chose the private company Veo to operate a one year pilot to test the viability of a shared bike and scooter program in Corvallis. The system included a fleet of 350 e-scooters and 50 pedal-powered bicycles. Parking was restricted to designated bike racks.

In the beginning, shared e-scooters were restricted to campus. To increase the utility of the system, the service area was expanded to include businesses and apartment buildings in nearby neighborhoods.

Shared bikes and scooters have quickly become an important part of the transportation landscape at OSU. This pilot program has proven to be a successful and unique student-university partnership promoting sustainable transportation options for the OSU community.

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Pilot Service Area Map
Service Area Map, effective March 7, 2025 

Ridership Data

Ridership

12,400 Unique Riders

180,000 Total Rides

244,500 Miles Riden

1,450,000 Minutes of Riding

Vehicles Deployed (Avg.)

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Veo Scooter Icon

314 Cosmos
(seated electric scooters)

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Veo Bike Icon

55 Halos
(pedal-powered bicycles)

Riding Habits

1 Mile
Avg. distance per ride

5 Minutes
Avg. trip time

1.6 Rides Per Day
On shared scooters

Ridership Data Source: Veo Inc. data dashboard

Total Rides by Month

Ridership was highest during warmer weather in October and steady during colder, wetter months with lowest ridership during winter break.

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Refer to header: Monthly Ridership Graph Description
Monthly Ridership Graph. Source: Veo Inc.

   

The summary graph displays ridership each month from Aug 2024 to July 2025.  Highest ridership was in October with over 40,000 total rides.  Lowest ridership was in August (during summer break and first month of the pilot) and in December (winter break).  The rest of the months recorded between 10,000 and 20,000 rides.  

Most of the rides were on the shared e-scooters.  

Sustainability

Annual Rider Survey

Veo Suveyed its riders in October 2024. They received 277 responses from Corvallis riders. 74% reduced car travel because of shared vehicles. 

Why do you use shared scooters and bikes? 

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Refer to header: Rider Survey Chart Descriptions

Responses to question 1, "Why do you use shared scooters and bikes?" (choose all that apply): 76% Get to where I need to go quickly, 62% Convenient to be able to travel at a moment's notice, 52% Enjoyment/fun, 19,6% Avoid the costs of car ownership (gas, insurance, etc.), 15.6% Reduce my environmental impact, 1.2% Other. 

Responses to question 2, "Do you own a car?": 60% Yes, I own a car, 24.4% I do not own or have access to a car, 15.6% Someone in my household owns a car I have access to.  

Responses to question 3, Have you been able to decrease car travel because of shared scooters/bikes in your area?: 74.4% Yes, 25.6% No. 

Have you been able to decrease car travel because of shared scooters/bikes in your area?

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Refer to header: Rider Survey Chart Descriptions

Do you own a car?

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Refer to header: Rider Survey Chart Descriptions

Low Income Membership

Anyone eligible for other financial assistance programs qualified for a reduced cost membership called Veo Access. 

1 Free Trip per Day

Veo Access waived unlock fees, allowed 1 free trip per day and reduced the per minute rate for additional trips.

333 Memberships

Total people registered for Veo Access during first year.

14,895 Trips

Total trips taken by Veo Access Members.

Survey and Membership Data Source: Veo Inc. 

Parking

 

Parking Trends

The most popular destinations for shared scooter rides reflect where people live, work, run errands and go for fun. On campus, residence halls and the recreation center were common destinations. Common off campus destinations included apartments and grocery stores.

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Pilot ride end point map
Pilot year parking trend map.  Source: Trip end points August 1, 2024 through July 31, 2025, Veo Inc.

 

2024 OSU Bike Parking Study

OSU policy requires bikes and scooters to park at bike racks or designated parking areas. A fall 2024 study of campus bike rack utilization found that, counting both private and shared bikes and scooters, 26% of OSU’s 9,386 bike parking spaces were in use.

The study found 89 locations with vehicles parked out of racks, but 81.01% involved personal bikes and only 28.09% involved shared e-scooters. (9% of sites had both types of vehicles out of rack.)

26% Utilization

Bike rack spaces in use across campus.

9,386 Spaces

Number of bike parking spaces on the Corvallis campus in Fall 2024

OSU Bike Parking Data Source: OSU University Land Use Planning Department

Stray Vehicle Response Time

OSU’s shared micromobility service contract required the vendor to resolve all reported stray vehicles within 2 hours from 8am-8pm, and all reported ADA accessway concerns within 2 hours at all times. In January 2025, a ticket monitoring system was put in place to better track the time until reported stray vehicles were resolved. Because this system was implemented halfway through the pilot, Service Level Compliance data is only available for February through July of 2025. 

1.90 Hours

Median stray vehicle ticket closure time

1.75 Hours

Median ADA concern closure time

Response Time Source: Veo Inc. 

Safety

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map icon

Slow and No Ride Zones

The maximum speed for Veo electric scooters throughout the service area was capped at 15 miles per hour. The Memorial Union Quad, Athletics Facilities, Student Legacy Park, and other constrained environments were designated as no-ride zones, where the electric motors would cut off and vehicles would coast to a stop. Other pedestrian-heavy environments and wider walkways were designated as slow-zones with reduced maximum speeds of 6-8 miles per hour. 

6-8 MPH 

Maximum speed for shared scooters in slow-ride zones

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Incidents

The project team tracked crashes and other incidents reported to the OSU Department of Public Safety and OSU’s Insurance and Risk Management Services.  Crash rates were found to be consistent with similar programs in peer communities such as the City of Eugene. 

6 Crashes 

Reported crashes, 3 resulting in injuries with 2 people seeking medical treatement

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Hand icon

Safety Quizzes

Every rider must complete an introductory overview in the Veo app about helmets, parking, and other rules of the road prior to starting their first trip. In response to observations of reckless riding behavior after home football games, Veo added an additional reminder quiz for all riders, and scooters 

Game Day Message 

Audible "don't drink and ride" message played before nightime rides 

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helmet icon

Helmets

Veo and Transportation Services gave away a total of 1000 free helmets. Helmets were distributed at campus events, and also made available at the Health Center and the OSU Valley Library circulation desk. Throughout the fall, the Department of Public Safety kept helmets in patrol cars to give out during traffic stops involving Veo riders. 

1000 Free Helmets 

Distributed to students during pilot