What is in the ZAP tag? How does it work?
We are taking advantage of a fairly simple technology to automate the process of logging trips. Rather than asking bike commuters to log in daily and enter data by hand, the tamper-proof RFID tag that attaches to the spokes of the front wheel will be detected by the ZAP stations as it passes within 20-30 feet of the station. RFID stands for radio-frequency identification. The ZAP tags are passive and can only be detected when they are within range of a ZAP station.

Where should I ride to get my ZAP?
The ZAP tag reader stations have a range of up to 30 feet. All stations are placed to count riders on their inbound trips. However, if the roadway is narrow enough, a station might read tags on both inbound and outbound riders.

How many ZAPs can I collect?
You can only collect one ZAP per day. However, your tag will be scanned every time you pass within range of an active ZAP station. You can view your scan history on your “My Reports” page on the trip tracking website.

How do I find out if I won a monthly prize drawing?
If you have won a prize, you will receive an email congratulating you and inviting you to pick up your prize by the 3rd business day of the following month. Because the emails will be sent out in batches, you may want to check on your email inbox filters to make sure that they are not inadvertently lost in the “Promotions” “Spam” or “Trash” folders.

I rode past a ZAP station, but it didn’t beep. How do I get credit for my trip?
Contact Transportation Services at transportation@oregonstate.edu or call 541-737-4037 and we can manually add a trip to your trip log. If you let us know which station it was, we will check to make sure it is functioning properly.

What if my tagged bike is stolen?
We are sorry that that happened. Be sure to report your ZAP tag number when you report the theft to Public Safety and the Corvallis Police Department with identifying and returning your bike to you. You can also monitor the tag tracker report in your ZAP Oregon State account to see if your bike tag has been detected by any of the stations and add that information to your report. Because it is a passive tag, the tag will need to pass near a ZAP station in order to be detected (the technology does not support the option of scanning a region to pinpoint its location).

Is there a similar rewards program for people who walk or take transit to campus?
OSU does not offer a similar rewards program for other modes of transportation, but we continue to encourage walking, public transit, and carpooling in other ways. The statewide program, Get There, offers monthly and annual challenges and incentives for other types of trips.

How will ZAP data be used?
Commute data recorded for individual ZAP users will primarily be used for administering the ZAP rewards program. Aggregated ZAP data (removing identities of single users) will also be reported annually to the City of Corvallis to inform future bicycle infrastructure planning and design. Trends and lessons from the data may also be shared in academic or professional settings. In preparing data to be shared publicly, we will adhere to OSU’s standards with regard to individual privacy and ethical handling of data.